Privacy Policy

Pyramids Co. for Export (“Pyramids Co.”, “we”, “us” or “our”) respects your privacy. This policy explains what information we collect through this website, why we collect it, and the choices you have. We are a business-to-business textile exporter; this site is intended for trade enquiries, not for consumers or children.

Who we are

Pyramids Co. for Export, 9 Sanhoty St, Zagazig, Egypt. For any privacy question, contact info@pyramidsco.com. Pyramids Co. is the controller of the information described here.

Information we collect

Information you give us

When you submit our Request-a-Quote form, or contact us by email or WhatsApp, we collect the details you provide — typically your name, company, email address, WhatsApp or phone number, country, destination port, the products and quantities you are interested in, customisation requirements, and any message. You choose what to send us; the form itself needs only your name, a valid email, and the product(s) of interest.

Information collected automatically

Like most websites, our host (SiteGround) records standard server logs — such as your IP address, browser type, and the pages you request — for security and reliability. With your consent, we also use Google Analytics 4 (loaded through Google’s Site Kit) to understand how visitors use the site, including a “lead” signal when a quote request is submitted. Analytics cookies are not set until you accept them. See our Cookie Policy for details.

How we use your information

• To answer your enquiry and prepare a costed, documented quotation.
• To communicate with you about your request and our products.
• To operate, secure, and improve this website.
• To meet our legal and accounting obligations.

We do not use your information for automated decision-making, and we do not sell it.

Legal bases (for visitors in the EU/EEA and UK)

We process quote and contact details to take steps at your request before entering into a possible business relationship, and on the basis of our legitimate interest in responding to trade enquiries. We use analytics only with your consent, which you can withdraw at any time.

Sharing your information

We share information only with service providers who help us run the business — principally our hosting and email provider (SiteGround) and, where you have consented, Google (analytics). These providers process data on our behalf under their own terms and safeguards. We may also disclose information where required by law. We never publish or sell your data.

International transfers

We are based in Egypt, and our providers may process data in other countries, including within the European Union and the United States. Where required, such transfers rely on appropriate safeguards, such as the providers’ standard contractual clauses.

How long we keep it

We keep quote and contact correspondence for as long as needed to handle your enquiry and any resulting business relationship, and to meet legal or accounting requirements, after which it is deleted or archived. Analytics data is retained according to the settings of our Google Analytics property.

Your rights

Subject to applicable law, you may ask us to access, correct, or delete your personal information, to restrict or object to its processing, or to receive a copy of it. You may also withdraw analytics consent at any time. To exercise any of these, email info@pyramidsco.com. If you are in the EU/EEA or UK, you also have the right to complain to your local data-protection authority.

Security

This site is served over HTTPS, and we take reasonable technical and organisational measures to protect the information we hold. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Children

Although we make childcare and nursery textiles, this is a business-to-business site directed at trade buyers. It is not intended for children, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The current version is always published here, with the date it was last revised shown above.